Do I need more than one estimate to turn into my insurance company?

No, There are no laws that require a person to get more than one estimate.

Do I have to have my vehicle repaired at the body shop my insurance company states?

No, It's all up to you, and which shop you would perfer do the work.

Do I have to pay my deductible?

Yes. It is the customer’s responsibility to pay the deductible charge when they pick up their car. From time to time, collision repair shops are asked to “bury the deductible.” This practice constitutes fraud against the insurance company and is illegal. If a collision repair facility is willing to cheat an insurance company, they will be equally willing to cheat the car owner. If the shop agrees to “bury the deductible” it has to take short cuts in the repairs and the vehicle owner will get a second-rate job, which depreciates the value of the  vehicle. A body shop never really absorbs the deductible and the value is taken right out of the job. The car owner will ultimately suffer the loss.

Should I make an appointment to have my car looked at?

It is not necessary to make an appointment. Walk-in customers are always welcome. However, we realize that people’s schedules are busy. To ensure that we can give you the time you need, we encourage you to make an appointment.  The estimating process will take approximately 10-20 minutes.

If an insurance company will be involved, please bring all related information.

Will my vehicle look like it did before the damage occurred?

Yes. We use the most advanced collision repair equipment available.                    Following repairs, your vehicle will look as good if not better. We guarantee it!